M$: We have an awesome warranty, so it's all good

[Oni no Ted]

Microsoft 'Quality'

http://www.sankakucomplex.com/2009/08/18/xbox-360-failure-rate-54/

Microsoft's response:
http://www.sankakucomplex.com/2009/08/25/ms-on-54-rrod-we-have-a-good-warranty-so-its-ok/

[SSR667]

One of our crew had the RROD after the last XBox live update. Microsoft tech had her run diagnostics that fried her MB/Video card.  They won't replace the box. Typical.

[Socket]

If their stuff was any good, they wouldn't need "an awesome warranty."

I am a bit intrigued as to how diagnostic software would fry a board. I've only heard of hardware problems causing this (shorts, overheating, etc.) but I wouldn't put it past M$ to create something so incredibly borken.

[Mike]

Makes me glad I went with the Sony PlayStation 1 and 2. The same games, more or less.

[SSR667]

I am a bit intrigued as to how diagnostic software would fry a board. I've only heard of hardware problems causing this (shorts, overheating, etc.) but I wouldn't put it past M$ to create something so incredibly borken.

The update didn't take and she called Micro$oft. The tech had her run some diagnostics. The unit RROD'd then. My guess is the diagnostics helped overheat the MB/Video card, but that's only a guess. I've not had an issue with our XBox, and I have 4+ kids on it (But mine is less than a year old and supposedly Micro$oft fixed the overheating problem on these. Time will tell)